Proof of COVID-19 vaccination (covidbevis)
In accordance with the Swedish Government's decision, we will from 1st of December, introduce control of vaccination certificates for everyone in the audience over the age of 18.
Read more about the control here
Ticket types
Salon tickets
You are seated at a café table and you can bring food and drinks (picnic).
Balcony tickets
You are seated on the balcony and you can bring drinks and snacks, not food. (No Table)
Are there any seats available?
Pre-sale stops 2 hours before the event starts. Seats that have not been sold during the pre-sale will be sold at the entrance at the current event. You can see if there are any seats available on the program page.
Show your ticket
Please note that we have numbered seat tickets, both by the tables and on the balcony, except for salon tickets during standing concerts. After you show your ticket to the staff we will show you which table to sit at, please wait for us at the door to take care of you.
Do I need to print my ticket?
No. When you visit us, it is enough that you show the ticket as a pdf in your smartphone. Mind the environment and avoid unnecessary waste!
Accessibility
For wheelchair accessible seats, please email: info@victoria.se.
We are part of Malmönyckeln.
Child, student or senior?
At evening events it is free admission for small children who can sit on an adult's lap, children under 18 pay student price. We offer a discounted rate for students and senior citizens at almost all our events. See prices on each event here on the website. Student discounts apply when a valid student ID is presented. The senior discount applies to those who are over 65 years of age or upon presentation of a pension certificate.
Means of payment
We accept all major cards, cash and Swish.
Gift certificate
Want to give a gift for all occasions and all tastes? At Kulturcentralen that sell our tickets, you can buy gift certificates. A gift certificate at Kulturcentralen applies to all events that are sold through Kulturcentralen. You can buy it at any amount that you wish and it is valid one year from the date of purchase. The gift card is sent to you as a PDF by e-mail, and you can print it yourself.
If you want to have a nicer gift card, please visit Kulturcentralens' ticket office at Södra Förstadsgatan 18, Malmö.
Ticket conditions, canceled performances and refunds
When you can't och don't want to attend a show
There are special circumstances during the ongoing corona pandemic and to make it easier for you who feel anxious, are at risk or have symptoms of illness, it is now possible to return your tickets until one (1) week before the event is to take place and that, until to the same day at 12 o'clock, change to another performance that is already in the program. Contact Kulturcentralen on Södra Förstadsgatan 18, 040-10 30 20, info@kulturcentralen.nu for refunds or exchange.
Canceled or moved events
If a ticket has not automaticly been refunded, the customer must, no later than one (1) month from the event date / day when the event should have taken place, notify the claim for a refund to Kulturcentralen. If this does not happen, the customer is not entitled to a refund. The customer is responsible for checking that the performance / concert is not canceled or moved, although of course we will do everything to communicate this. In the event of a canceled or moved event, the customer should contact Kulturcentralen immediately.
Here you can read Kulturcentralens complete personal data policy and conditions for ticket purchases (Swedish)
